universal symbol for accessibility
COMMITMENT TO ACCESSIBILITYYour commitment to an inclusive and accessible South Tyrol
Version 1 - 20/12/2025

We have a bus stop nearby.
This bus stop is 200 metres away.
The bus stop is called: Natz Kirche
These buses stop at this bus stop: 328
We have a train station nearby.
The train station is called: Brixen
The train station is more than 250 metres away.
We have a car park at the building.
We have a charging point for electric cars.
Electric cars use electricity.
Electric cars get electricity at a charging point.
We have an underground car park.
You can park your car in the underground car park.
The car can be 3 metres high.
We have accessible rooms.
We have 5 accessible rooms.
These rooms have enough space for guests in wheelchairs.
And these rooms have large bathrooms.
These rooms do not have steps.
There is more than 150 centimetres of space in the room and in the bathroom.
There is more than 80 centimetres of space next to the bed.
We do not have accessible holiday flats.
Our holiday flats do not have enough space for guests in wheelchairs.
We take special care of guests with allergies.
An allergy is an illness.
People with allergies do not cope well with certain things.
For example, dust or cleaning products.
All our rooms are good for guests with allergies.
We do not have carpets, for example.
Carpets often have dust in them.
There is no fridge in the rooms.
We do not have a campsite with camping pitches.
Our website is accessible.
This is because our website follows these rules:
Web Content Accessibility Guidelines
This means:
All people can use and understand the information on our website.
For example, people with visual impairment can have the information read out loud.
There is a doorbell at our entrance.
You can speak into the doorbell.
And a member of staff will hear you.
The doorbell is more than 1 metre 20 high.
Only guide dogs are welcome here.

There is food.
We do not have vegetarian food.
This means:
All our food contains fish or meat.
We do not have vegan food.
This means:
All our food contains animal products.
Animal products are, for example:
  • Meat.
  • Fish.
  • Eggs.
  • Milk.
  • Butter.
  • And cheese.
The food and drinks are not halal.
Halal is Arabic and means allowed.
People who believe in Islam are called Muslims.
Muslims are only allowed to eat and drink things that are halal.
For example, Muslims do not eat pork.
The food and drink are not kosher.
Kosher means pure.
People who believe in Judaism are called Jews.
Jews may only eat and drink things that are kosher.
For example, Jews are not allowed to eat milk and meat together.
We do not have gluten-free food.
This means that there is gluten in the food.
Gluten is a protein in many types of grain.
For example, in bread or pasta.
Some people cannot eat gluten.
That is because these people have an illness.
The illness is called coeliac disease.

We have an entrance without steps.
So you can push your buggy into the building.
The path to the entrance is good for buggies.
Buggies roll well on the path.
Our rooms have an extra single bed.
A child can sleep in this single bed, for example.
Our rooms also have a cot for small children.
You can put this cot next to the bed.
Children cannot fall out of this cot.
We do not have a baby changing table.
You cannot change your child’s nappies on a baby changing table.
We do not have a special room for parents with children.
We do not have a playground outside.
We have a playroom.
We have a high chair in the dining room.
We do not have free childcare.
We do not have paid childcare.
You cannot rent a buggy.
You cannot rent a child carrier.
A child carrier is like a rucksack.
You can carry children in a child carrier.
For example, on a walk.
You cannot rent a bicycle with a child seat.

We have a parking space for people with disabilities at the entrance.
The path to the entrance is good for wheelchairs.
Wheelchairs roll well on the path.
The path to the entrance is less than 120 centimetres wide.
The access path is not very steep.
All the important doors in the building are at least 80 centimetres wide.
Do we have stairs?
So we have a lift.
The lift is bigger than 140 centimeters by 110 centimeters.
Then we have a ramp.
We do not have a stairlift.
So, you cannot use the stair lift to go up and down steps.
The accessible room has enough space for guests in wheelchairs.
There is more than 150 centimetres by 150 centimetres of space in the room.
You can get to the bed from both sides with a wheelchair.
There is more than 80 centimetres of space next to the bed.
You can rent a care bed.
A care bed is a special bed.
You can make this bed higher or lower.
You can rent a bed lift.
A bed lift is an electronic device.
This device can lift someone from a wheelchair into bed.
We have a toilet or a bathroom.
There is more than 150 centimetres by 150 centimetres of free space in the restroom.
We have an accessible toilet or an accessible bathroom.
There is more than 150 centimetres by 150 centimetres of space in the restroom.
There is more than 80 centimetres of space next to the toilet.
So wheelchairs can fit next to the toilet.
There is no grab bar in the accessible toilet.
A grab bar is a rail.
People can hold onto this rail.
This makes it easier for people to get on and off the toilet.
You can get to the sink with a wheelchair.
And you can also roll under the sink with a wheelchair.
We have a shower.
The accessible bathroom has a level-access shower.
That means that the shower does not have a step or an edge.
And there is a lot of space to get in. The shower entrance is bigger than 75 centimetres.
The shower in the accessible bathroom does not have a fixed shower seat.
The shower in the accessible bathroom has a grab bar.
We have a swimming pool.
The swimming pool does not have a pool lift.
A pool lift is a device. This device can lift a person from a wheelchair into the swimming pool.
You cannot rent a wheelchair.
You cannot rent a walking frame.

We do not have a tactile pathway to the building.
A tactile pathway has grooves.
People with a visual impairment can feel these grooves.
They can feel them with their white stick or with their feet.
The grooves show the way.
This way, people with a visual impairment can find the building’s entrance.
We do not have tactile pathways in the building.
The steps in the building do not have good contrast.
No good contrast means that the steps are hard to see.
For example:
The floor and the edges of the steps are the same colour. This way, people with a visual impairment cannot see the steps easily.
The steps in the building are not tactile.
Not tactile means:
People with a visual impairment cannot feel the edges of the steps easily.
The path to the entrance is at least 2 metres high.
You cannot hit your head anywhere.
We do not have a dog walking area for guide dogs.
We do have a lift.
Our lift does not have buttons with Braille.
There is no speaker system in the lift.
The floors are not said out loud.
There is no information board in the lift.
So in the lift you will not see:
  • Where can you find the entrance?
  • Or where can you find the toilet?
We can send you the food menu by email.
We love to read the menu out loud to you.
Guests with a visual impairment can sit at the same table every day in the dining room.
Our staff do not know how to help people with visual impairment.
Our staff leaves your things in the same place in your room and bathroom.
Our staff will not move anything.
This means you can find your things easily.

We do not have a hearing loop for hearing aids.
A hearing loop is a device for people with a hearing impairment.
This device helps these people to hear better.
We do have a lift.
There is no visual display board in the lift.
This means you will not see which floor you are on.
We have no visual alarm system for emergencies.
This means that no light flashes in an emergency.
We do not have a vibrating signal.
There will be no signal when you are sleeping.
A vibrating signal is for example a pillow.
This pillow vibrates.
Our staff do not know how to help people with a hearing impairment.

Our website does not have information in Easy-to-read Language.
Our website has easy-to-understand information.
There are pictures and symbols as well as words.
We have different areas and floors.
Each area and floor is the same colour.
It might not be easy to find your way around.
There are signs in each area and on each floor.
These signs help you find your way around.
The reception staff cannot give you information in an easy-to-understand language.
Our staff do not know how to help people with learning difficulties or cognitive disabilities.